Shipping Policy

Orders are prepared and shipped according to product availability, destination, and processing volume.

After an order is placed, it may take time to process before shipment. Once shipped, delivery timing may vary depending on carrier service, location, weather conditions, customs review, holidays, or other factors outside store control.

Customers are responsible for entering accurate delivery information. Please check your name, address, apartment number, postal code, phone number, and email before completing checkout.

If a package is delayed, marked delivered but not received, or returned due to an address issue, contact us at:

service@sereniskinlift.com

We will review the available tracking information and help guide the next step.

Shipping updates are based on carrier information and may not refresh immediately.